A global mining equipment and mineral processing solutions company
Digitizing a B2B legacy across 14 markets.
| Industry | Engineering/Manufacturing |
| Service | Technology & Creative |
| Tags | TECHNOLOGY, B2B COMMERCE |
| Highlight | Unified Commerce Across 14 Markets |
Re-engineering enterprise digital infrastructure for heavy machinery replacement parts.
Streamlining complex multi-tier parts catalogs into an intuitive self-service portal for global engineers.
CHALLENGE
Decentralized catalogs and manual paper purchase orders slowed ordering cycles.
Industrial clients experienced multi-day lead times just to confirm part compatibility and receive custom enterprise price quotes.
SOLUTION
Digital 3D exploded parts viewer with real-time stock allocation.
Engineers can pinpoint exact replacement components visually, instantly verifying regional warehouse stock and agreed contract pricing.
Transforming industrial parts procurement into high-speed digital transactions.
01
SAP ERP deep catalog integration.
Synchronized millions of legacy SKUs with dynamic customer contract rules across 14 country subdivisions.
02
Multi-language automated technical support.
Provided multilingual spec sheets and automated compatibility validation for field operators.