Privacy Policy

E-GEAD Company is committed to safeguarding the privacy and security of your personal and commercial data. This Privacy Policy details how we collect, use, process, and protect information gathered through our website, APIs, WMS software, and digital services.

1. Information We Collect

We collect information that you voluntarily provide when contacting us, requesting consultations, integrating storefronts, or submitting order fulfillment payloads. This includes customer shipping details (recipient name, address, phone number), merchant business contact details, and transaction metadata necessary to execute orders.

2. Use of E-Commerce Data

Customer shipping information received via marketplace APIs (Amazon, TikTok Shop, Etsy, Shopify) is processed solely for manufacturing, packaging, and carrier dispatch purposes. We strictly adhere to marketplace data governance policies and never sell, rent, or monetize end-consumer data.

3. Security & Compliance

E-GEAD implements enterprise-grade technical and organizational safeguards including 256-bit TLS data transmission encryption, restricted database access, and strict compliance with GDPR and CCPA regulations to prevent unauthorized access or disclosure.